Customs Advisor

Job description

Den Hartogh Logistics is a leading bulk Logistics Service Provider to the Chemical, Gas, Polymer and Dry Bulk Food industry. We have integrated our Logistic Services in four Business Units: Liquid Logistics, Global Logistics, Gas Logistics, and Dry Bulk Logistics. Safety and Operational Excellence are embedded in our culture. We understand the value of networks and partnerships, and therefore focus on developing SMART logistic solutions together with our customers and suppliers.  We have a global presence, with more than 1,700 employees located in 42 offices within 23 countries. Our modern equipment includes more than 18,000 tank containers, 6,500 dry bulk containers and specialised dry bulk trailers, 400 tank trailers and almost 600 trucks.


About the role


As a Customs Advisor, you will be responsible for the documentation relating to the export and import of goods and be the main point of contact for all internal stakeholders, resolve issue or escalate as appropriate. As the Country Customs specialist you will provide guidance and information to enable supply chain solutions on export and import enquiries. Working with multiple internal functions and shipping lines to coordinate customs compliance processing clearance documentation, ensuring the accurate registration of the customs formalities in both internal and external supplier systems UK and EU.


As Customs Advisor, you will be responsible for:


    • Processing customs documentation, ensuring all shipping lines and port-based systems are accurate to enable customs compliance
    • Cross checking validity and accuracy of documentation and checking customs/shipping documentation, resolving queries, and ensuring records are accurate and up to date
    • Liaising with Account Managers to ensure they are provided with correct and up to date information on customs procedures
    • Taking responsibility for the documentation relating to the export and import of goods worldwide - processing clearance documentation
    • Advising on the documentation necessary for direct import/export, transit movements
    • You will strive for continuous improvement and proactively streamline internal process to ensure complete customer satisfaction
    • Engage in CPD activity to develop your knowledge on customs processes

The successful candidate will be joining a growing and vibrant organisation with ambitious goals. Den Hartogh prides itself on a working environment that promises openness and respect and provides opportunities for personal growth as well as ongoing career development.


Job requirements

About you

The ideal candidate will have:

  • Experience in a transport logistics office, plus grade C/4 or above in GCSE Maths and English
  • Previous experience and understanding of customs processes is desirable
  • Team player with the ability to work unsupervised using own initiative
  • Excellent communication skills both verbal and written with the ability to communicate with colleagues across departments and on different levels in the organisation
  • Good administrative and IT skills
  • Well organized with attention to detail
  • Flexibility and ability to learn new skills


What we offer:


  • An interesting position with a high degree of responsibility in a growing and informal organisation
  • A team-oriented, strongly supportive culture emphasizing transparency, continuous feedback, professional development, and celebrating success
  • Excellent benefits package including pension scheme, life assurance, cycle to work scheme and employee assistance programme.
  • You will have fun in business!


How to apply

Please apply via the link on this page. The closing date for applications is 11 June 2021.  For more information about the role, please contact Sarah Langridge, HR Co-ordinator sarah.langridge@denhartoghdrybulk.com