Skip to content

Customs Administrator

  • Stockton-on-Tees, England, United Kingdom
Liquid - Account Management

Job description

Royal Den Hartogh Logistics is a logistics service provider specialised in the transportation of liquid chemicals, gases and dry bulk.  It is a growing and informal organisation with over 2,100 employees worldwide.  Within Den Hartogh we highly value independence, flexibility and responsibility, with room for new initiatives and ideas. The family owned company was founded over a century ago and now has 50 locations in 27 countries. Den Hartogh has modern equipment, including more than 24,335 tank containers, 5,767 dry bulk containers, 310 tank trailers and 700 trucks.

The Role

Working with the account management team you will be supporting with documentation relating to the export and import of goods – liaising with colleagues, resolving issues, and escalating as appropriate. Working with multiple internal functions and shipping lines to coordinate customs compliance, processing clearance documentation, ensuring the accurate registration of the customs formalities in both internal and external supplier systems UK and EU.

Job requirements

Successful candidates

• Will have strong organisational skills, be an excellent communicator and eager to understand all aspects of our business.
• Responsible for processing customs documentation, ensuring all shipping lines and port-based systems are accurate to enable customs compliance.
• Cross checking validity and accuracy of documentation and checking customs/shipping documentation, resolving queries, and ensuring records are accurate and up to date
• Liaise with Account Managers to ensure they are provided with correct and up to date information on customs procedures
• Taking responsibility for the documentation relating to the export and import of goods worldwide - processing clearance documentation.
• Advising on the documentation necessary for direct import/export, transit movements
• You will strive for continuous improvement and proactively streamline internal process to ensure complete customer satisfaction
• Engage in CPD activity to develop your knowledge on customs processes

What we offer:

  • A position in the centre of operations.  It could be your ambition to develop into a customs expert or progress into one of the many other career opportunities in our company. 
  • A workplace where we believe in giving trust, responsibility and taking ownership
  • A dynamic environment with a strong focus on operational excellence. Ambition, improvement, and fun in business are part of our DNA
  • Attractive Den Hartogh benefits package including competitive salary, excellent pension and life assurance scheme, 25 days holiday, cycle to work scheme (salary sacrifice), Benefit Hub, Help@Hand scheme and employee assistance programme.

How to apply

Please apply via the link on this page. For more information about the role, please contact Sarah Langridge, HR Co-ordinator ( 

  • Stockton-on-Tees, England, United Kingdom
Liquid - Account Management


© Copyright 2023 Royal Den Hartogh Logistics. All rights reserved - Privacy - Cookies - Terms & Conditions - Code of Conduct