Customer Service Apprentice

Ambitious People Realising Creative Logistics Solutions.

Where will you be working?

Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Founded in 1920 in the Netherlands, our family-owned company strongly focuses on safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to a more efficient supply chain. We operate worldwide with 54 locations in 27 countries. Our team consists of over 2,600 employees, and we manage a modern fleet of 25,000 tank containers, 5,000 dry bulk containers and trailers, 575 tank trailers, and nearly 900 trucks.

The Role
Are you looking to start your career in customer service and logistics with a global industry leader? At Den Hartogh we’re looking for a motivated and enthusiastic Customer Service Apprentice to join our Dry Bulk Team. This is an exciting opportunity to gain hands-on experience within our Customer Service, Administration and Customs functions while developing the skills and knowledge needed to progress into a Customer Service Advisor role. You’ll work closely with experienced colleagues, support day-to-day transport activities, and learn how excellent service and operational coordination keep our business moving.

What you’ll be doing

As a Customer Service Apprentice, you'll support daily logistics and transport operations while developing valuable industry skills.

• Support transport orders from customer request through to delivery;

• Assist with customs administration and maintain accurate documentation;

• Communicate with customers and internal teams to ensure excellent service;

• Help resolve customer queries and support operational performance reporting;

• Learn logistics, transport planning, and supply chain processes while contributing to continuous improvement initiatives.

Throughout the apprenticeship, you'll gain hands-on experience in customer service, logistics operations, and supply chain management, providing a strong foundation for a career in logistics.

What we’re looking for

• A positive attitude and willingness to learn;

• Strong communication and teamwork skills;

• Good organisation and attention to detail;

• An interest in logistics, transport, and customer service;

• Confidence using technology and learning new systems.

What you’ll gain

• Hands-on experience within a global logistics business;

• Structured training and development;

• Exposure to customer service, administration and customs processes;

• Support from experienced colleagues and mentors;

• The opportunity to progress into a Customer Service Advisor role upon successful completion of the apprenticeship.

What we offer

• A culture built on trust, ownership, and responsibility, where your contributions truly matter.

• A dynamic and innovative work environment, with operational excellence, continuous improvement, and teamwork at its core.

• Opportunities for professional growth and personal development, supported by tailored training programmes.

• A competitive benefits package, including:

  • Excellent pension and life assurance schemes;

  • 25 days of annual holiday;

  • Access to our Benefit Hub for exclusive perks and discounts;

  • Comprehensive Help@Hand support and Employee Assistance Programme;

• A workplace that values ambition, innovation, and collaboration – while never losing sight of the importance of enjoying what we do.

Sounds good? Apply now!
If you’re ready to begin your career in customer service and logistics and want to be part of a supportive and dynamic team, we’d love to hear from you. Contact Sarah Langridge, People & Culture Co-ordinator (slangridge@denhartogh.com) or apply directly via the button below.