Operations Specialist

Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Our family-owned company, founded in 1920 in the Netherlands, is strongly committed to safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to an efficient supply chain.

With a presence in 58 locations across 28 countries, our team of over 2,700 dedicated professionals operates a modern fleet, including 25,000 tank containers, 4,900 dry bulk containers and dry bulk trailers, 575 road tankers, and nearly 900 trucks. Join us and be part of a dynamic and forward-thinking team!

Job Summary

The Operations Specialist is an integral member of our Business Unit Gas, based in our Bangkok office. He/She will be responsible for overseeing the day-to-day import/export shipment and tank leasing activities for the business unit.

Key Responsibilities:

Import and Export Shipment

·         Plan, coordinate, and monitor daily international shipments involving loaded and empty ISO tank containers (GAS).

·         Vessel booking and shipping documentation (DG submission, SI, BL, etc).

·         Liaise with Vendors, depots, haulier and loading plant for shipment arrangement. 

·         Create & Send release order to depot and haulier (trucking company)

·         Monitor shipment milestones, including tank release, loading, gate-in, vessel departure, arrival, customs clearance, delivery, unloading, and empty tank return, as applicable.

·         Maintain shipment visibility and provide timely updates to customers and management.

·         Create job order, posting invoice and verify vendor’s cost invoice and update costs into system

Rental/Leasing

·         Liaise with depot, third party surveyor and M&R Team for tank readiness, on hire and off hire survey

·         Tracking and update files for on hire and off hire dates

·         Create job order for off hire repair charges.

Others:

·         Working closely with Regional Commercial Manager on costing/pricing calculations (when needed).

·         Perform other reasonable duties assigned by the Regional Commercial Manager or management in support of the company's operational, customer service, safety, and business objectives.

Job Requirements:

·         Minimum 2-5 years’ experience in logistics, shipping, freight forwarding or transportation operations

·         Experience in dangerous goods, chemical logistics, gas transportation, or ISO Tank Container operations is highly preferred

·         Experience handling cross border shipments within Southeast Asia is an advantage.

·         Experience coordinating with shipping lines, terminals, depot, trucking companies and customs broker is desirable

Personal Attributes:

·         Strong safety awareness and willingness to escalate unsafe conditions

·         Excellent coordination, communication and organizational skills

·         High attention to detail and accuracy in documentation

·         Able to manage multiple shipments and changing priorities

·         Proactive, responsible and capable of working independently

·         Calm and practical when handling urgent operational issues

·         Able to communicate effective with customers, vendors and colleagues across different countries and cultures.